FAQ

The ticket includes: access to the event on both days lunch and refreshments on both days 3 workshops shopping time a goody bag The price of the ticket does not include any other costs associated with attending, including accommodation or travel costs. These must all be arranged and paid for separately by the attendee.

All stallholder and workshop announcements will be made via email, the website and our social media in the coming months.

You can join the attendees group via this link. Please note: you will need to provide the order number in order to join, so if someone else purchased your ticket, please obtain this from them.

We have negotiated a group rate with Leeds Hilton City which will be accessible via a link that will be shared with ticket holders. Please note that all hotel bookings must be made directly with the Hilton and their booking terms and conditions will apply. While we've arranged this special rate for our attendees, The Planners Department is not involved in the accommodation booking process and all hotel-related inquiries should be directed to the Hilton directly.

Parking is not included in the price of the ticket. If staying at Hilton Leeds City, it is £18 to park from 7am Saturday until 6.30pm Sunday. If you choose to stay elsewhere, parking at the venue is £12 per day. Stallholders can unload and load free of charge.

The venue is less than a 5 minute walk from Leeds City train station and about a 30 minute drive from Leeds Bradford International Airport.

Stallholder applications have now closed, however if you wish to be added to the waitlist please contact us via the contact page.

Absolutely! We have plenty of opportunities to sponsor elements of the event or contribute towards swag for attendees. Please contact us via the contact page to discuss.

Yes, the venue has both ecscalators and lifts. The event will be held on one floor which is fully accessible. Disabled toilets are available just outside the event room.

We are currently still finalising the schedule but can confirm it will be 2 full days approximately starting at 10am and finishing by 5pm. Final timings will be confirmed in due course.

We have 2 payment options for general admission tickets to the event; pay in full or pay in instalments. The option to pay in 3 instalments will be available until 30th April 2025 and are as per the below: £50 on booking £50 on/before 30th June 2025 at 11.59pm BST £50 on/before 30th September 2025 at 11.59pm BST The second and third instalments will be billed via invoice and can be paid via bank transfer or via our Easy Bank Transfer link.

We accept all major debit and credit cards, as well as Google Pay & Apple Pay.

To ensure we have the correct information and contact details for everyone we would ask every attendee to purchase their own ticket.

As the event is a full weekend, tickets are only available for both days.

The Planners Department Christmas Countdown is a collaborative 12 day countdown box featuring 11 of your favourite shops.

We are so excited to announce the shops participating. Each of the 11 shops below will provide one day, alongside a TPD themed day! -Papershire -Josephine Bow Designs -Rymermade -Judeam Journal -Rebecca Yates Designs -Whisporia -Plannerface -byjemdesigns -The Paper Lobster -Emily Harvey Art -Tilly Journals

The box is priced at £70 plus shipping, or £65 plus shipping if you have purchased your ticket to TGPG 2026! The RRP of the box is over £80.

The presale will open on Thursday 1st May 2025 and close on Sunday 13th July 2025.

This year's Christmas Countdown is PLANNER BESTIES! It has a rainbow colour palette and is not specific to Christmas or any other holiday.

Due to the fact we are coordinating production of various different items with a number of shops we need to ensure we leave ample production and packing time before the box ships in November 2025.

We need to reach presales of 50 countdown boxes by 13th July 2025 in order for the project to go ahead, so make sure you tell your friends! If the presale minimum is not met, any orders placed will be refunded within 7 business days of this date.

A discount code will be given in the attendee Facebook group to get your £5 off. We will be checking orders against the attendee list so please don't give the code to anyone else!

The box will ship early November 2025.